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Regina Mazurek, assessment of the organizations improvement level according to Kaizen concept. , Elżbieta Skrzypek (red.),
[w:] Integration in management,
UMCS, Lublin 2012, ISBN: 978-83-62785-36-0
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(cytat, str. 167) Tab. 2. Engagement hierarchy in kaizen (hierarchia zaangażowania w kaizen)
Top management Determination to introduce kaizen in the company Supporting kaizen and directing the actions by resource allocation Introducing the strategy for kaizen and interdepartmental targets Executing the targets of kaizen by developing and verifying the strategy Building systems, procedures and structures supporting kaizen
Middle management Developing and introducing kaizen according to top management’s tips Executing kaizen in a department Introducing, maintaining and improving standards Propagating the knowledge of kaizen among workers by intensive training programs Helping workers to develop skills and tools of problem solving
Supervisors Executing kaizen on every posision in a department Creating plans for kaizen Improvement of communication with workers Supporting small teams and individual suggestion system Introducing discipline in a workplace Supplying the suggestions of kaizen
Workers Involving in kaizen by suggestion system and small teams activity Following the discipline in a workplace Involving in self-development oriented on problem solving Skills and competence development thanks to multijunction-type of education
Słowa kluczowe:Kaizen Komentarze i źródła pierwotne: Source: Imai M. Kaizen. Key to the competitive success of Japan, Kaizen Institute Poland and MT Business, Warsaw 2007, p. 40.